Your Questions, Answered
I've never done pilates, will I like it?
I've never done yoga, will I like it?
How do I get access to the Ekam On Demand Video library?
Visit our On Demand Video website video.ekamyp.com to get started on your 7 day FREE trial. You will have 2 membership options, monthly or annually. Please note that your account on this platform is different from the Mindbody account you currently have with us at EKAM. This means you will be creating a NEW profile and password for this site. If you wish, they can be the same, but they are not connected. In order to access the On Demand Video Library you must visit the login link above and sign in, PLEASE do not repurchase your subscription. If you have any questions about your account email us at firstname.lastname@example.org.
How do the On Demand Videos differ from the Live Streaming Videos?
The On Demand Video Library is a monthly subscription for $29.00 and allows you to access all of our pre-recorded professional videos with our EKAM teachers. This means you can take class at your convenience!
The Live Streamed Classes are just like our regular classes only online! You must register for the live streamed classes in order to receive the link and password to the live stream. The classes can be accessed and purchased on your EKAM mobile app or the Mindbody booking software, just as you do when you register for a regular class. Classes are $10 each or you can purchase a 10 pack for $80. Please note that ALL classes, yoga or mat Pilates are set up on the Ekam Yoga Mindbody (not the Ekam Pilates Mindbody). If you are using the app, make sure you have set your location to Ekam Yoga, not Ekam Pilates. Currently our live classes are scheduled everyday at 9am. We are working hard to add new classes so please check the schedule here for updates.
What type of videos are in the On Demand library?
Currently there are three types of videos, Reformer Pilates, Yoga and Mat Pilates for those of you that don’t have reformers so you can still workout with us! If you are interested in purchasing your very own reformer, we have a package we have put together through our reformer manufacturer. Packages start at $2,700 and can be customized with the accessories of your choice. The reformer package also includes a 3 month free subscription to the On Demand library to get you started! Please send us an email email@example.com if you are interested and we will get back to you right away with your options!
Do I have the option to cancel whenever I want?
This subscription is month to month so if you don’t wish to continue after your first month then please give us notice before your renewal date. There will be no penalty for cancelling before
your next month’s charge. Note, if you don’t want to continue after your 2 week FREE trial period then please let us know so we can cancel your upcoming subscription charge.
Are the classes for all levels?
Absolutely! We encourage everyone to jump in on the fun! Every class is prepared with everyone in mind and there is no doubt you will end class feeling better than you started!